‘AItopia’
Episode 67 of ‘AItopia’, airing at 10 p.m. on the 11th, focuses on the most human evolution of financial AI, the so-called ‘inclusive AI’, which erases language boundaries and narrows generational gaps.
Mobile banking that takes one minute for some becomes a task that others cannot finish even after an hour of wandering. In a reality where someone is left behind the more technology advances, the program closely examines where things stand and the new possibilities for AI to become a warm technology that embraces everyone.
Continuing from last week, special MC Lee Seung-guk is joined by Professor Lee Yong-jae of the Department of Industrial Engineering at Ulsan National Institute of Science and Technology (UNIST) and Shinhan Bank’s Pro Kang Dong-hyun as knowledge tellers. The two probe in depth everything from how it differs from existing translation services to the new tomorrow envisioned by inclusive AI.
Inclusive AI refers to technology that can offer practical help in areas people find difficult, and this episode clearly defines that identity. In particular, it highlights the marginalization of older generations who shrink before new technologies and of foreigners who face unfamiliar languages, and it presents the proper direction that financial AI should pursue.
Pro Kang Dong-hyun shares concrete cases from the field where they overcame the physical limitations of conventional translation services and improved accessibility. In the past, each counter needed a separate special device for translation, but now, with only a digital desk capable of recognizing foreign ID cards, unrestricted consultations are possible anywhere nationwide.
Technical completeness proven in the field translates directly into distinctive service competitiveness. When Lee Seung-guk asked, “What do you think the global ranking of Shinhan Bank’s AI interpretation and translation service is?”, Pro Kang declared without hesitation that it is No. 1 globally, expressing deep pride in building an inclusive financial environment through technology.
Defensive strategies in finance against AI-enabled crime are also given substantial weight. Professor Lee Yong-jae unveils the latest verification technologies that analyze voice patterns such as conversational structures and voice tremors to counter more sophisticated AI crimes. Using actual voice-phishing recordings, the program examines AI’s sharp judgment in spotting anomalous conversational patterns, while Pro Kang introduces a thorough incident-prevention system in which, if subtle suspicious signs are detected, such as covering the face with sunglasses or a hat in front of an ATM, AI immediately freezes the withdrawal process.
From designs that bridge gaps in the use of technology, to interpretation and translation services that break down language barriers, and the direction of inclusive finance that embraces everyone, Episode 67 of ‘AItopia’ can be viewed at 10 p.m. on the 11th on KBS LIFE and UHD Dream TV.
